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One way of managing your website/s files is with FTP (File Transfer Protocol).

For this purpose, you can use FileZilla (free) or any other FTP client. You can download the free FileZilla client for Windows from https://filezilla-project.org/download.php.

More information on how to install FileZilla can be found here: https://wiki.filezilla-project.org/Client_Installation

After successful Filezilla installation you will see the following window: 

The panels that you will use are:

1. Quick connect bar - from here you can connect to a server.

2. Local pane – these are the files on your computer.

3. Server pane – these are the remote files, the files in your hosting account.

3. Transfer queue - lists the to-be-transferred and already transferred files.

Prior to the transfer of files, you will need to connect to the FTP server. This can be done from the quick connect bar:

For successful connection you need:

1. Host – You can use the IP of the server which is located in "Dashboard" section in your hosting panel.

2. Username and password – You can find yours in two places: [1] In the welcome email you first received when creating youraccount with us, and, [2] Inside your hosting control panel under the “Dashboard” menu as Host:

You then need to carefully copy the username + password and paste them in the username and password fields in the Quick
Connect bar (1) in Filezilla. You do NOT need to add ftp. in front of your domain name:

After you click the “Quickconnect” button, you will then see the files and folders list in your account in the “remote pane” (3).

Where to place your files?

The root folder for the main domain is “/public_html/” and you need to place your files in it.

If you want to manage files of one of the added websites, their root folders are in:

/domains/domain.com/public_html/

Where “domain.com” must be the name of your actual domain.

When you want to upload files from your local computer to your hosting account, first go to the folders in which you want to
operate, select the files/folders and drag and drop them from “local pane (2)” to “remote pane (3)” (left to right).

If you want to download files you need to do just the opposite.

You can do this file by file or folder by folder but it is much easier is to mark all the files/folders you want and
download/upload them all at ones.4

If you want to access your files via SFTP you will need to use port 2222 and to add the "sftp://" protocol in the "Host" field. The other steps are the same as the normal FTP connection.

Here is an example:

If you run into trouble and get stuck, please raise a support ticket here:

https://wpxhosting.com/tickets/new/

and we will reply ASAP.