Facebook reviews by long-term WPX customers

No, you cannot and should not send bulk email from your WPX Hosting account, for several important reasons:

1. Perfectly good bulk emailing services already exist on the Web e.g. AWeber, Mailchimp, Sendgrid etc. and dedicated servers on exclusive IPs are also an option.

Prices for these services are very reasonable. 

2. One hosting account customer using our service for bulk emailing can get our main IPs blacklisted, banned from Gmail future email acceptance and generally screw up our IPs for all other users on that same IP.

As a hosting company, we must always prioritize the interests of all of our users as a whole over the specific needs of an individual user.

If the actions of one individual jeopardize the integrity of our service for all other users, we have no choice but to close that individual user's account with us.

3. We are a hosting company, not a bulk email company and WP hosting services like WPEngine and Websynthesis don't even offer email at all.

However, we offer it as a free service but for normal email use, not bulk emailing.

4. Even when email subscribers have willingly opted into an email list, over time, some can forget that they opted in and complain when they receive future emails.

Those complaints can have terrible consequences for our IPs.

5. On our free email service, we allow a maximum of 50 emails to be sent in the space of every 30 minutes. Should you need to send more than this, please refer to the many reasonably priced dedicated services. 

If any aspect of our bulk emailing policy is unclear, please raise a ticket with us here:

https://wpxhosting.com/tickets/new/

and we will clarify any misunderstandings.